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Terms & Conditions

TERMS & CONDITIONS About Us: FastCarSpares is dedicated to your total satisfaction. If you have any suggestions or comments please email us at will@matramagic.co.uk. We plan to be the best and will appreciate your comments in helping us to achieve our aim. Making A Purchase: Making a purchase is straightforward. Just browse our catalogue, click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to process the order. Price: The price you pay is that current on our website in sterling at the time of purchase, apart from the following exception. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. We accept most credit cards through our partner 2CO.com and PayPal. We do not process cards ourselves. Further payment options are available in Checkout. Shipping And Handling: Shipping is made by various companies depending on destination. If there is a problem with shipping to your destination or if the weight/volume will cause a premium to be charged we will let you know immediately. Delivery Schedule: Please allow 6 weeks for delivery. We will try to keep you updated with progress on your order. Tax Charges: 17.5% VAT will be applied to all orders shipped within the EC. All other orders are tax free when they leave the UK. Customers are responsible for customs charges and import duty into non European Community countries. Guarantee: We guarantee your satisfaction. All of our merchandise comes with a 30 day money back guarantee in line with UK trading law. Please inform us immediately of any goods that are faulty or damaged in transit. Privacy Policy: FastCarSpares does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Returns Policy: We abide by "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. If you wish to make a return please email us. Returned goods must be carefully wrapped and insured as necessary as we cannot take responsibility for goods damaged in transit back to us. FastCarSpares St Francis Chelvey Road Backwell North Somerset BS48 4AD UK